The term "Personal information" as used in this Notice means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you. Personal information does not include information that is publicly available, deidentified, or aggregated.
We and our vendors may collect personal information from and about users of our Services from the following sources:
When you sign up for the TeaNote app, we ask you to provide personal information such as your email address, date of birth, location, photograph (your selfie), and your relationship status. We process additional personal information when you use the Services, such as your audio recordings when you make an audio post/comment or your messages when you communicate with other users in the TeaNote app.
The personal information we get from you includes:
Some of the personal information we collect from you, such as your relationship status, help us to deliver a more personalized experience to you.
We and our vendors use cookies, web beacons, pixels, SDKs, tags and other similar technologies (collectively, "Cookies") to collect personal information when you interact with our Services. These Cookies may collect personal information about your usage and activities (such as your IP address and device identifier, the browser you are using, length and time of visit and pages visited), geolocation data and details about how you interact with our Services.
This data is used by us and our vendors for various purposes, including to: operate, enable and improve our online Services; analyze usage and performance; track bugs and errors; verify account credentials and enable logins; and identify fraud, as well as protect and secure our Services.
When you download, access or use the TeaNote app, the TeaNote app may request certain permissions from your device, which you can choose to authorize or not. These include access to your:
However, please note that if you choose not to authorize the above permissions, some of the functionality on the TeaNote app may be affected.
You may provide personal information when you use certain interactive features on the TeaNote app. Your use of interactive features on the TeaNote app is voluntary. By using these interactive features, you understand we may retain the information that you submit through these features, and that our vendors may process the information obtained through these features to provide the service on our behalf.
For example, we may offer an interactive chat feature on the TeaNote app to help you navigate your dating and relationship questions. Our interactive chat feature may be powered by artificial intelligence, machine learning tools, or similar technology which may be provided by our external partners. When you participate in the interactive chat, the contents of the chat may be captured and kept as a transcript.
We may use the personal information we collect from you in the following ways:
We may disclose personal information as follows:
We endeavor to retain your personal information for as long as your account is active or as needed to provide you the Services, or where we have an ongoing legitimate business need. Additionally, we will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your active account via the TeaNote app by accessing your "Account" under your Profile.
Safeguarding personal information is important to us. While no systems, applications, or websites are 100% secure, we take reasonable and appropriate steps to help protect personal information from unauthorized access, use, disclosure, alteration, and destruction. To help us protect personal information, we request that you use a strong password and never disclose your password to anyone or use the same password with other sites or accounts.
This section supplements the other parts of this Notice and provides additional disclosures for residents of California. This notice at collection is meant to comply with the California Consumer Privacy Act (as amended, and together with related regulations the "CCPA").
As explained above, we and our vendors may collect personal information from and about users of our Services from the following sources:
We collect, use, and disclose personal information about California consumers as described in the table below. This section covers our current collection practices as well as our practices over the past 12 months. Please note that the personal information we collect about you may vary depending on the nature of your interactions with us and may not include all of the examples listed below.
| Categories of Personal Information Collected | Purposes for Collection, Use, and Disclosure |
|---|---|
| Identifiers, including name, username, unique personal identifier, online identifier, telephone number, Internet Protocol address, email address, or other similar identifiers |
|
| Commercial Information / Purchase Details, including account holder purchase history, services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies |
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| Internet or other electronic network activity information, including browsing history, search history, and information regarding interactions with our Website and the TeaNote app |
|
| Geolocation Data, collected when you use the TeaNote app |
|
| Audio and Visual information, including your images and voice recordings |
|
| Inferences drawn from any of the information identified above to create a profile about you reflecting your characteristics and preferences |
|
| Sensitive Personal Information such as the contents of your direct messages in the TeaNote app |
|
We also collect some personal information that does not directly fit within one of the categories defined by the CCPA. For example, we collect the information you provide when you send us an email or contact us through our chat functionality, and your relationship status.
In addition, we may collect, use, and disclose your personal information as required or permitted by applicable law. We do not treat deidentified data or aggregate user information as personal information, and we reserve the right to convert, or permit others to convert, your personal information into deidentified data or aggregate consumer information. Where we collect and use deidentified data, we commit to maintaining and using that data in deidentified form without attempting to reidentify it.
Subject to the CCPA's restrictions and obligations, we may disclose your personal information for some or all of the above-listed business purposes to certain recipients who help us to run our business.
For information on our data retention practices please see our Data Retention section above.
While we do not sell personal information for monetary consideration, some of the ways we disclose personal information collected through the TeaNote app may constitute a "sale" under the CCPA. However, we do not engage in "sharing" for cross-context behavioral advertising via the TeaNote app and we do not sell or share personal information with third parties for cross-context behavioral advertising collected on the Website.
The categories of personal information we have sold to third parties over the past 12 months include the following categories of personal information collected on the TeaNote app:
We sell this personal information to third-party analytics vendors.
The purposes for which we sell this personal information include for analytics purposes and to provide Services within the TeaNote app.
As explained below, our Services are designed for users aged 18 and older. We do not have actual knowledge that we sell or share the personal information of consumers under 16 years of age.
The CCPA provides California consumers with specific rights regarding their personal information. To exercise any of these rights, you or your authorized representative may submit a request by contacting us at support@hottea.online. If you are a California resident, you have the following rights:
Shine the Light: California's "Shine the Light" law permits California residents to request certain information regarding our disclosure of personal information to third parties for their own direct marketing purposes. However, we do not disclose personal information to third parties for their own direct marketing purposes. If you are a California resident, you may request information about our compliance with the Shine the Light law by contacting us at support@hottea.online. Any such request must include "California Shine the Light Request" in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per customer each calendar year.
Consistent with California law, if you choose to exercise your applicable CCPA rights, we won't charge you different prices or provide you a different quality of services.
This section of the Notice supplements the other parts of our Notice and provides additional information for residents of Maryland, New Jersey, and Virginia. "Personal information" as described above also describes our practices with respect to "personal data," as defined under these state consumer privacy laws.
While we do not sell personal information for monetary consideration, some of the ways we disclose personal information collected through the TeaNote app may constitute a "sale" under certain state privacy laws. We do not engage in targeted advertising via the TeaNote app. We do not sell or engage in targeted advertising on our Website.
We may "sell" (as that term is defined under applicable state privacy laws) the following categories of your personal information for certain analytics purposes:
We sell this personal information to third-party analytics vendors. The purposes for which we sell this personal information include for analytics purposes and to provide Services within the TeaNote app.
Residents of Maryland, New Jersey, and Virginia have the following rights with regard to their personal information:
If you live in Maryland, you also have the right to obtain a list of the categories of third parties to which we have disclosed personal data.
To exercise any of the above privacy rights, you or your authorized agent may contact us at support@hottea.online. If you decide to exercise any of the privacy rights described above, we won't charge you different prices or provide you with a different quality of services.
If you wish to delete your account you may do so through your account settings. You can request that your account be deleted, however, certain information may be maintained in our systems when we have a legal requirement to maintain such information.
If your personal information changes, we invite you to correct or update your information within the app or by contacting us at support@hottea.online
You can use your mobile device settings to limit mobile tracking technologies and our collection of certain information. Please note that some TeaNote app features may not function properly if certain permissions are disabled or settings are changed. With respect to the TeaNote app, you can stop all collection of data generated by use of the TeaNote app by uninstalling the TeaNote app. Also, you may be able to exercise specific privacy choices, such as enabling or disabling certain features (e.g., push notifications, accessing contacts/photos/microphone/camera/Face ID), by adjusting the permissions in your mobile device and/or the TeaNote app's settings.
Note that uninstalling the TeaNote app or changing the TeaNote app permissions will not delete your user account or any personal information we previously collected via the TeaNote app.
The Services may include links or integrations that lead to other websites and software platforms whose privacy practices may differ from those of TeaNote including, but not limited to, third-party websites used for background checks and age or identity verification. If you use any of these third-party sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any third-party websites or software you use.
TeaNote is not directed to children under the age of 13 and does not intentionally collect any personal information from children under the age of 13. Please contact us if your child has provided personal information to us and we will delete the personal information. If you are a California resident under 18 who has registered to use Services, or posted content or information on the Services, you can request removal by contact us at support@hottea.online detailing where the content or information is posted and attesting that you posted it.
Our platform is designed for users aged 18 and older. We strictly prohibit anyone under the age of 18 from creating an account or using our services.
Our team employs both automated systems and human moderation to monitor content shared on our platform. These systems are designed to detect, review, and remove content that violates our policies. All reported content is reviewed, and we may take necessary action, including removal of content, termination and banning of offending accounts, and, where appropriate, reporting to relevant authorities.
We provide tools within the TeaNote app for users to report prohibited and inappropriate content and behavior. Our support team investigates reports and takes appropriate action in accordance with our policies.
We may transfer personal information to countries other than the country in which the data was originally collected. These countries may not have the same data protection laws as the country in which you initially provided the personal information. When we transfer your personal information to other countries, we will protect that information as described in this Notice.
If you have any questions about this Notice, please feel free to contact us at support@hottea.online.